Scream Utility CMD
Scream Utility CMD (Connect My Data) provides all the capabilities of Scream Utility but with a rapid deployment process, utilizing billing & metering data authorized by the utility account holder through the Utility’s existing Green Button toolset.
ELECTRIC
WATER
GAS
What is Scream Utility CMD?
SU CMD is an “in-production” templated solution providing the Utility Utility or a third party energy provider, a rapid implementation process to have their own mobile app, web portal and extensive administrative interface. SU CMD manages information, education, data, users and connected devices. Utilities get a “big” solution with minimal integration to manage data sharing and their own digital strategy.
With SU CMD you get moving on true customer engagement and with our cooperative approach to product evolution. You can rely on the synergy of expertise from other Utilities and subject matter experts, as our SaaS evolves to meet your changing needs.
Where does this work?
This solution works in Ontario and other jurisdictions that have implemented a Green Button Infrastructure.
What does Scream Utility CMD have?
A flexible branded mobile app (iOS and Android) and secure customer portal with end user security in mind (built with Google & AppleID sign in and multi-factor authentication)
A front-end customer dashboard that has 3 customized interfaces:
Public facing website
for public access information.
A secure customer portal
provides a unique user experience to meet specific engagement needs.
Modular based tools
allow for plug-in type integration to public websites. (Display SU data on your own website)
An admin dashboard that:
Manages data and content
while automating reports for all customer engagement platforms.
Manages users
accounts, devices, push notifications, email notifications, communications and so much more.
An integrated two-way customer support system and outage management system:
A support toolset
that logs and manages the interaction between the portal’s user base and your business.
Logs interactions
and ongoing data synchronization.
An outage management system:
Displays detailed outage information
including status updates and maps.
Notifies and updates
all parties of outages and their progress while managing customer requests.
A customizable interface where:
New information
analysis and other tools can be added to customize your user and company experience / digital service.
Ability to manage
energy data, location, account(s), GHGs (etc).
An open API for your own development or third-party integration:
Build out your own
features to analyze data.
Customizable
with third-party toolsets integration.
Custom tools
built to your specifications.
A unique solution
to meet your specific needs for today and into the future.
With SU CMD you have:
A low-cost
entry solution.
Proven success
through years of production service and support.
Reduced timelines
for implementation using our Scream Utility 3.0 template.
Reduced meter and bill integration cost
and effort by using your own Green Button Toolset and allowing the customers to authorize their own data use.
What tools do you get?
You get everything from Scream Utility but in a different way.
A collaborative platform
to work on expanding your solution along with a team of experts and partners.
Lower entry costs
into the digital age using a solution that has been in the market and evolving since 2016.
Outage management
conservation tips and Utility-driven news.